Shipping Delivery
Shipping & Delivery Policy:
Free US Shipping On Orders Over $25 (US). Canadian Shipping comes around to $10-15 (CAD), depending on the province. International Shipping is available to most countries, at a cost around $20-$25 US. The customer will find out the approximate price during check out. There are some countries where we cannot ship to, so if you Shipping Profile does not show up during check out, we apologize.
Every order always comes with a tracking number.
DELIVERY:
It takes 2-3 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
USA: 5- 8 business days
Canada: 5- 8 Business days
International: 10-20 business days
As of the moment, all of our orders are shipped from Toronto, ON via Canada Post, Fedex, Purolator or UPS.
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
Customer Question: My order should be here by now, but I still don't have it. What should I do?
Answer: Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address.
● Ask your local post office if they have your package.
● Stop by your neighbors in case the courier left the package with them.
Friendly Advice: Package theft is on the rise— If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at contact@lewdfashion.com with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
Pro tip: The zip code is the most important part of the address. Use a simple tool likeU SPS ZIP code lookup to make sure you get it right!